Contact

Get In Touch

At the moment, all operations in Norway and the rest of Scandinavia are being administered from our Head Office in Manchester. We will soon have trained staff in all countries ready to assist you. In the meantime, please contact us on salg@auxano.no and we will answer AS SOON AS WE CAN.

Call us

+44 161 643 7200

Email Us

salg@auxano.no

office Hours

M-F: 8am–4pm (CET)
S-S: closed

Visit us

malta mill, mills hill rd, middleton, greater manchester, england

F.A.Q.

General Questions

Here are some of the more frequently asked questions from our clients.

Of course, if there is anything at all you are wondering about, simply drop us an email and one of our staff will be pleased to answer.

We do apologize to our browsers in Norway but a Norwegian version of this site will be published as soon as possible!

 

where are recaro maritime seats made?

RECARO Seats are made in Germany by RECARO Automotive GmbH and then shipped to Sun Marine Seats BV in Holland. Sun Marine are the only Authorized Licensed Partner to RECARO and produce RECARO Maritime seats and an enormous range of accessories.  Genuine RECARO Maritime products are only available from Licensed Importers and Dealers 

is my warrany still valid?

SolaCURE products carry a five-year warranty and RECARO Maritime seats and accessories, one year. If products were supplied by an Authorized Importer / Dealer, your Warranty will be valid.

can i speak to someone in norwegian?

We will do our best!  Our first priority is to establish a logistics partner in Norway to carry a stock of seats and spare parts with a “same day” service but we hope to have Norwegian speakers with a thorough knowledge of our product range by the Autumn.

i need spare parts in a hurry!

Please send your enquiry to salg@auxano.no and mark “Urgent!” We should be able to dispatch parts, within Norway, same day. 

how do i pay for your products?

We are a business – to – business Company and clients have the option to pay in NOK, EURO or USD.

SHipping

Delivery Options & Guidelines

direct from factory

For pallet loads and crates or boxes, deliveries to your yard or vessel can be arranged direct from factory. 

internal post

A small stock of seats and spare spare parts are kept by our logistics partners in each country for overnight dispatch. 

ready for Delivery

A pallet of four seats weighs up to 250kg. Please make sure that you are able to handle these shipments 

Tracking

Unless very small items are sent by post, all shipments from Auxano are traceable. 

Report Damaged Item

Packaging, crates or goods that are damaged on arrival should be photographed and reported to us at salg@auxano.no

Return a Package

For returns, please contact salg@auxano.no. 

Track A Package

Your tracking number will be supplied by email link on dispatch. For queries, contact the shipper or mail us at salg@auxano.no

Contact The Auxano Group

Please remember! The Norwegian version of this site will be coming shortly!!!

head office

Malta Mill, Mills Hill Rd
Middleton, Greater Manchester
England

Get Directions

 

Contact Us

 salg@auxano.no

+44 161 643 7200